Prescription Policy

We make prescriptions easy!

When you checkout, just let us know you would like us to request your prescription...It's that simple!  Prescriptions are required for the purchase of CPAP, Auto CPAP, BiPAP/BiLevel devices, humidifiers and masks.  If you have a prescription you have used in the past, you do not need a new prescription.  Most prescriptions are written for a "Lifetime Need" or "99 Months" and can be used to get the prescribed equipment as often as needed to continue therapy.  If you have never had a prescription, we will work with you.  Please call or chat for more information.

Prescriptions are NOT required to be sent for replacement parts, filters, or any product on the website without a prescription required field. 

Need assistance obtaining your prescription? We can request your prescription for you! When you checkout, just let us know you would like us to request your prescription.  Please provide us with the following information:

  • Physician’s Name
  • Office Phone Number
  • Office Fax Number
  • Date of Birth

The prescription can be written by any of the following care providers:

  • Medical Doctor
  • Doctor of Osteopathy
  • Psychiatrist
  • Physicians Assistant
  • Nurse Practitioners
  • Dentist
  • Naturopathic Physicians

Will you accept a prescription from a doctor in my country?

Yes. If you have an international prescription, we will ship your order to any US state or to your country of residence on receipt of a valid prescription.

Does my prescription have to be in English?

No. We accept prescriptions written in any language.

Checklist for submitting your Prescription:

  • Prescriptions must be issued by a licensed physician
  • Make sure the prescribed pressure is clearly noted on the prescription
  • Prescriptions may be faxed to 866-467-8857, or emailed to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • If you have any questions, please give us a call at 866-809-9357 or click on "chat" and we will be glad to assist you.

Can I request my prescription from my Doctor myself?

Yes.  We've made that easy too, just fill out and give the prescription request form to your doctor and then send the completed form to us.  If you prefer to use a different form, that's OK as well.

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